Shipping policy

Thank you for shopping with Klub. This Shipping Policy explains how and when your orders are processed and delivered.

Order Processing

Orders are processed within 1-3 business days (excluding weekends and holidays) after payment is confirmed. You will receive a confirmation email with tracking information once your order has shipped. Please note that orders placed during high-volume periods or sales may take slightly longer to process.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery times are estimates and begin from the date of shipping, not the date of the order. Delays may occasionally occur due to carrier issues or circumstances beyond our control.

Domestic Shipping

Standard domestic shipping typically arrives within 3-7 business days after dispatch. Expedited options, where available, will be shown at checkout.

International Shipping

We currently ship to select international destinations. International delivery times vary by location and typically range from 7-21 business days. Any customs duties, taxes, or import fees are the responsibility of the customer and are not included in the order total or shipping charges.

Tracking Your Order

Once your order ships, you will receive a tracking number by email. If you have not received tracking information within 5 business days of your order, please contact us.

Lost, Damaged, or Delayed Shipments

Klub is not liable for shipments that are lost, damaged, or delayed by the carrier once they leave our facility. If your order arrives damaged or does not arrive, please reach out to us so we can help resolve the issue.

If you have any questions about your shipment or this policy, please contact us at hello@tryklub.com.